Warranty

Warranty
Registration

SORENTO Warranty Terms & Conditions

Thank you for choosing SORENTO products. Please read the following terms and conditions carefully, as they pertain to the coverage of our warranty.

Warranty Coverage
SORENTO offers the following warranties to the original purchaser of its products, as detailed in the warranty policy.
Replacement Parts
Depending on the circumstances, SORENTO may provide replacement parts (excluding installation) for selected products, as outlined in the warranty policy.
Warranty Claim Requirements
To claim your warranty, please ensure the following conditions are met:
- Provide the submission ID as proof of warranty registration. The submission ID will be sent to you via email after completing the registration on the warranty page.
This warranty is only valid for Residential installations and Malaysia.
SORENTO reserves the right to amend or modify the Warranty Terms and Conditions at its absolute discretion.

Warranty Registration

Please enter your name

Please enter a valid Identification Number

Please select your country code.

Please enter a valid Phone Number

Please enter a valid Email Address

Please key in your invoice number

Please key in the store where you purchased your products.

Please insert a valid address.

Purchase invoice

Take a clear picture of your invoice and upload here

Please read and agree to the Terms and Conditions

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If you experience issues uploading your invoice or submitting this warranty file, kindly drop an email to sorento@sorento.com.my